Privacy Policy for GRANULAR Production House

Introduction

We at GRANULAR Production House ("we", "us", "our") are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share personal data when you visit our website and outlines your rights under Austrian and EU data protection laws.Data Collection
We collect personal data to provide and improve our services:

Contact Information: When you contact us through our website, we collect data such as names, email addresses, and any other information you provide.

Usage Data: We use cookies and tracking technologies to gather data on website usage, including IP addresses, browser types, and pages visited, to enhance your experience.

Legal Basis for Data Processing
Our processing of personal data is based on:

Consent: When you agree to cookies or sign up for communications.
Contractual Necessity: When data is needed to provide our services.
Legitimate Interests: For business analytics and improving our website.

Purpose of Data Collection
The data we collect is used to:

Communicate: Respond to inquiries and keep you updated.
Improve Services: Analyze website performance and functionality.
Marketing (if consent is given): Send promotional materials relevant to our services.

Third-Party Services
To deliver our services, we may share data with:

Google Analytics: For tracking website usage and enhancing user experience.[Other Services, e.g., Payment Processors]

International Data Transfers
If data is transferred outside the EEA, we ensure it is protected with adequate safeguards, such as Standard Contractual Clauses.

Data Retention
We retain personal data only as long as necessary for the purposes outlined or as required by law.

Data Subject Rights
Under the GDPR, you have the following rights:

Right to Access: Request access to your personal data.
Right to Rectification: Request correction of inaccurate data.
Right to Erasure: Request deletion of your data under certain conditions.
Right to Restrict Processing: Limit how your data is processed.
Right to Data Portability: Receive your data in a structured format.
Right to Object: Object to processing based on legitimate interests.
Right to Withdraw Consent: Withdraw consent at any time, without affecting prior lawful processing.

Automated Decision-Making and Profiling
We do not use automated decision-making or profiling on our website.
Cookies and Tracking Technologies
Our website uses cookies to improve user experience and analyze website traffic.
You may control cookie preferences via your browser settings.
Supervisory Authority Contact
If you believe your data protection rights have been violated, you have the right to lodge a complaint with the Austrian Data Protection Authority:

Österreichische DatenschutzbehördeWebsite: https://www.data-protection-authority.gv.at

Contact Information
For privacy inquiries, please contact us at:
Email: office@granular.world
Phone: +4366475158477
Address: Jörgerstr. 50 / 13-14, 1170, Wien, Austria